Revised April 2001
RETURNED MATERIAL AUTHORIZATION (RMA) FORM
CUSTOMER INFORMATION:
YOUR NAME: COMPANY NAME:
COMPANY ADDRESS:
COMPANY PHONE: COMPANY E-MAIL:
IMAGER/PLOTTER INFORMATION:
MODEL: OYO RMA #:
DATE: SERIAL NUMBER:
DETAILED REASON FOR RETURN:
Provide (i) a printout of print set-up from control panel on imager and (ii) a film sample showing
problematic area.
WHAT EVENT LED UP TO THE FAILURE? DESCRIBE HOW TO REPRODUCE THE
PROBLEM.
Additional Notes: (OYO Use Only)
Complete and fax this form to OYO at 713-937-1161 for RMA # assignment. OYO will return this RMA
form to you via facsimile, indicating the assigned RMA # and any necessary instructions. When shipping
the imager or parts to OYO, please return a copy of this form in your shipping package.
To be filled out by OYO Technical Support Department:
RMA Number Assigned: Authorized by:
Comments to this Manuals